Own 18 years of
Cloud expertise
After 18 years of commitment…
...today we stand here, in front of you, as one of your best choices. Our journey against all the mediocrity has evolved us as a dream team to work with. We choose only the best partners, system architects, engineers, coders and managers, just to ensure that we contribute the best to your business.
Since 2004, we’ve been setting-up IT infrastructure, managing it and helping businesses upgrade technology in India, North America and the Middle East.
Our Cloud Managed Services
Managed Google Workspace Support
- Management of Users, Groups, Buildings & Organizational Units
- End to End Gmail Management
- Managing GWS Security, e.g., SSO, 2 step verification, Session Control etc.
- Google Endpoint Management
Managed M365 Support
- Exchange Online Management
- MS Teams, OneDrive & Sharepoint Administration including Governance, Compliance & Security
- Microsoft Endpoint Manager (Intune) Management including MDM & MAM
- Managing Conditional Access, PIM, PAM, AD SSO, Identity Protection, Azure Information Protection, ATP etc.
Managed GCP Support
- Monitoring of GCP Cloud Resources
- End to end Management of GCE, GKE, Storage, Database, Networking Resources like VPC, CloudNAT, Load Balancers etc.
- Managing SAP infra on GCP
Managed Azure Support
- Cloud Infra Resource Monitoring & Management
- Azure Virtual Desktop (AVD) Management
- Azure Kubernetes Management
- Azure PaaS DB Management
Managed Amazon Web Service (AWS) Support
- AWS Cloud Resource Monitoring & Management
- Managing AWS Cloud Security by restricting access by VPC Endpoint, Managing Credentials, MFA etc.
- Managing Federation, SSO, SAML, Active Directory, AWS Organizations, Cognito
What does it cost you
without Brio Managed Services?
- It costs your focus on your core business
- It costs you recruitment, training and nurturing of your own IT team
- It costs you trying out multiple tools, burning time, money and effort
- It costs you losing on your savings (saving through cost optimization)
- It costs you 18 years of time to get expertise as Brio.
Brio Managed Services Data Sheet
3500
Support & Services Customers
100
Support TicketsResolved
413
Users deployed & supported on M365 and GWS
365
(24x7)
Support
Support
Our People
- 70+ Managed Services & Support
Services Resources - 80% Resources Certified on
major technologies
Our Delivery
- 24×7 Support
- Phone, Email, Web, Mobile based Call logging
- Fully ITSM based delivery model
- Hybrid support (Remote + Onsite) available
- Back-end COE Team with all major Public Cloud Platform
Our Tools
- Fresh Service ITSM
- Site 24×7 Unified Cloud Management Solution
Our Presence
- India
- US
- Dubai
Snapshot of
Brio’s MSP Operations
- 24*7 on demand Critical support.
- Periodical QA/QC, required analysis and necessary rectification.
- Periodical Review Process.
- Dedicated alignment of TAM for all support contract-based customers.
- 24*7 round the clock Ticket operation (ITSM).
- Change Management based on ITIL methodology.
- Pre-defined and on demand customized Reports.
- Specialized Onboarding team ensuring seamless Support Transition.
- Integration with customer ITSM.
- 24*7 technical support team availability.
Brio’s Global Delivery Center (GDC)
Brio’s GDC is the nucleus of the Customer Experience located in Hyderabad (India)
GSD (Global Service Desk) is the integral part of the GDC
L1, L2, SME, COE, QA/QC and TAM team is operating under GDC.
All GDC members are located in different parts of the Globe
No Support Downtime as BRIO GDC resources are located in different Geographical locations.
People, Process and Technology are part of the GDC.
Brio’s USP as Your MSP Partner
What our Customers are saying
“Our Engagement with Brio has been quite frictionless. Right from the first interaction they have helped us with clarity on the activities, timelines, budget and understanding our TCO. The cost-optimization on cloud solutions provided by Brio has helped us in achieving significant ROI on our Cloud investment. It has been quite easy & efficient to work with the Brio team.“
Eagle Technology, Inc
Harshad Shah
CEO & President
“Our Experience with Brio is Amazing. They have been a strong and reliable partner for more than a decade. The migration & upscaling of our Business website was quite challenging… However, the team at Brio have delivered great levels of support with high levels of commitment. Upscaling & Securing our Portal on cloud was seamless and very much within our budget & committed timelines. They have a quick responsive Cloud Support team that is happy to help us 24/7…“
CFR Rinkens.
IVO LINDER
IT MANAGER
Case Studies
Leading online auction portal Company doubled their business by moving their Auction Web App to Public Cloud by choosing Brio as their Cloud Partner