Own 18 years of
Cloud expertise

with our Cloud Managed Services

After 18 years of commitment…

...today we stand here, in front of you, as one of your best choices. Our journey against all the mediocrity has evolved us as a dream team to work with. We choose only the best partners, system architects, engineers, coders and managers, just to ensure that we contribute the best to your business.

Since 2004, we’ve been setting-up IT infrastructure, managing it and helping businesses upgrade technology in India, North America and the Middle East.

Our Cloud Managed Services

Managed Google Workspace Support
  • Management of Users, Groups, Buildings & Organizational Units
  • End to End Gmail Management
  • Managing GWS Security, e.g., SSO, 2 step verification, Session Control etc.
  • Google Endpoint Management
Managed M365 Support
  • Exchange Online Management
  • MS Teams, OneDrive & Sharepoint Administration including Governance, Compliance & Security
  • Microsoft Endpoint Manager (Intune) Management including MDM & MAM
  • Managing Conditional Access, PIM, PAM, AD SSO, Identity Protection, Azure Information Protection, ATP etc.
Managed GCP Support
  • Monitoring of GCP Cloud Resources
  • End to end Management of GCE, GKE, Storage, Database, Networking Resources like VPC, CloudNAT, Load Balancers etc.
  • Managing SAP infra on GCP
Managed Azure Support
  • Cloud Infra Resource Monitoring & Management
  • Azure Virtual Desktop (AVD) Management
  • Azure Kubernetes Management
  • Azure PaaS DB Management
Managed Amazon Web Service (AWS) Support
  • AWS Cloud Resource Monitoring & Management
  • Managing AWS Cloud Security by restricting access by VPC Endpoint, Managing Credentials, MFA etc.
  • Managing Federation, SSO, SAML, Active Directory, AWS Organizations, Cognito

What does it cost you

without Brio Managed Services?

  • It costs your focus on your core business
  • It costs you recruitment, training and nurturing of your own IT team
  • It costs you trying out multiple tools, burning time, money and effort
  • It costs you losing on your savings (saving through cost optimization)
  • It costs you 18 years of time to get expertise as Brio.

Brio Managed Services Data Sheet


Support & Services Customers


Support TicketsResolved


Users deployed & supported on M365 and GWS



Our People

  • 70+ Managed Services & Support
    Services Resources
  • 80% Resources Certified on
    major technologies

Our Delivery

  • 24×7 Support
  • Phone, Email, Web, Mobile based Call logging
  • Fully ITSM based delivery model
  • Hybrid support (Remote + Onsite) available
  • Back-end COE Team with all major Public Cloud Platform

Our Tools

  • Fresh Service ITSM
  • Site 24×7 Unified Cloud Management Solution

Our Presence

  • India
  • US
  • Dubai
Snapshot of

Brio’s MSP Operations

  • 24*7 on demand Critical support.
  • Periodical QA/QC, required analysis and necessary rectification.
  • Periodical Review Process.
  • Dedicated alignment of TAM for all support contract-based customers.
  • 24*7 round the clock Ticket operation (ITSM).
  • Change Management based on ITIL methodology.
  • Pre-defined and on demand customized Reports.
  • Specialized Onboarding team ensuring seamless Support Transition.
  • Integration with customer ITSM.
  • 24*7 technical support team availability.

Brio’s Global Delivery Center (GDC)

Brio’s GDC is the nucleus of the Customer Experience located in Hyderabad (India)

GSD (Global Service Desk) is the integral part of the GDC

L1, L2, SME, COE, QA/QC and TAM team is operating under GDC.

All GDC members are located in different parts of the Globe

No Support Downtime as BRIO GDC resources are located in different Geographical locations.

People, Process and Technology are part of the GDC.


State of the Art Facility


Strong technical Competency


Proven Process and best practices.


Excellent Project Management team.


Brio’s USP as Your MSP Partner


Offering XLA along with the SLA

We stay laser focused on our customer goals

We are platform agnostic and we help our Customers in choosing the best options including multi-cloud option
for their organization needs.

Comprehensive business solutions powered by our COE—e.g., SAP, application migration, cloud native
applications, analytics/big data, IoT—configured and managed to your specific needs and budgetary goals.

Integration, Automation, Delivery and Management models that incorporate world-class methods, process, and
tools that provide on-demand scalability and agility.

We are not just break fix support, we are your confidence, we’re your Cloud Advisor also

What our Customers are saying

Case Studies

Leading online auction portal Company doubled their business by moving their Auction Web App to Public Cloud by choosing Brio as their Cloud Partner